FAQs

Frequently asked questions, harlot lashes spread around with rose petals

    1. How long do our lashes last? Up to 20 wears, but it completely depends on how frequently you wear the lashes and how well you care for them. We recommend taking the lashes off carefully using a Q-tip and micellar water to minimize any damage to the band and your eyelid. If you place the worn lashes back in their case it will help the longevity. 
    2. Are Harlot lashes vegan and cruelty-free? We have two styles that are vegan and cruelty-free: JEZABELLE and TART. The other five styles are mink lashes. However, the owner of Harlot has made a public statement that once the mink inventory is sold out she will not be repurchasing. Moving forward, Taboo Beauty Cosmetics will only sell vegan and cruelty-free options. 
    3. What are 3D lashes? This is stacked or layered lash with at least three rows of hair and or synthetic materials. Lashes that are 3D give a fuller look and are thicker than lashes with only one row of lashes. Since this style of lash is fuller the band is usually thicker to hold the layers of lashes. 
    4. What are our shipping turnaround times? Typically we ship within 48 hours of receiving an order and we have a variety of postal services who we work with to deliver your packages. On average you will receive your order with 5-7 business days unless you choose to purchase expedited shipping. We are a Colorado-based company and sometimes experience severe weather which can directly impact any shipping delays. 
    5. Do you accept returns? Our policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. So please contact us right away with your order number and full name. Please note that shipping costs are non-refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Meaning if you have worn the lashes than we cannot accept the return for sanitary reasons.  Tracking is strongly recommended as we are not responsible for lost or stolen items. If your item arrived damaged or defective, please do not hesitate to email us right away: youharlot@gmail.com with the picture of the item. Please include your order number and full name.
    6. What is the best glue to use with Harlot lashes? We recommend any lash glue that works best for your needs. It’s always good to check if you’re allergic to latex, adhesive or any glue products before applying. We truly think that lash glue should not be expensive and prefer many of the drugstore options. 
    7. What is the best lash style for me to purchase? We recommend choosing a lash style that works best with your eye shape and the makeup look you’re trying to create. Not every “trending” lash style will look the same on every eye shape. The majority of our lashes can be paired with most any makeup look, but there are styles that are more dramatic. 
    8. Do you shop internationally? Yes, we do. International and country taxes are additional costs. 
    9. Do you partner with influencers? We do partner with influencers and encourage interested indivto fill out our collaboration form on our homepage.